Owner FAQs
Answers to your frequently asked questions
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What are your professional qualifications?
Ultimate Properties is a fully licensed real estate company with certified Real Estate Brokers and licensed agents on staff, ensuring the highest level of professional service. -
How are rental payments processed?
We offer direct deposit of rental income into your designated account for your convenience and security. -
Will I have access to important documents?
Absolutely. We prioritize transparency. All crucial documents, including lease agreements and management contracts, are readily accessible through your personalized owner portal and securely archived for future reference. -
Do you offer real estate sales services?
While our primary focus is property management, we maintain a dedicated team of agents to assist with buying and selling properties for both investors and owner-occupants. -
When can I expect to receive rental income?
We strive for prompt payment processing. Direct deposits typically reach owner accounts between the 5th and 10th of the month following rent collection. -
How is rent collection managed?
Rent is due on the first of each month. We offer tenants multiple convenient payment options to ensure timely collection. -
What is your typical lease duration?
We generally offer one-year leases, with many tenants opting for annual renewals. In some cases, we may customize lease end dates to align with more favorable market conditions. -
What is your policy on security deposits?
We require a security deposit equal to one month's rent. This must be paid upon lease signing and before the property is removed from the market. -
How quickly can you begin managing my property?
We can commence our management services as soon as you're ready. For vacant properties, we act with urgency to prepare, market, and secure qualified tenants, as our compensation is directly tied to your property's occupancy. -
What types of properties do you manage?
With a portfolio exceeding 1,000 properties, we specialize in single-family home management. -
What kind of financial reporting do you provide?
We generate comprehensive monthly and annual reports, easily accessible through your owner portal. Custom reporting options are available upon request to meet specific needs. -
Who is responsible for holding the tenant's security deposit?
Ultimate Properties securely holds all security deposits. These funds are treated as tenant property until move-out, at which point we manage the refund process, deducting any necessary charges for damages.